FAQ

We believe yoga and Pilates are for everybody. We strive to create a welcoming, relaxed, open and professional environment where every student feels comfortable. Our team is approachable and available to answer any questions about your practice. Don't be shy.

No, we provide complimentary clean, quality Manduka Pro Mats in our studios. These mats are closed-cell, which means they are hygienic and won’t absorb sweat.

Our Northcote and Collingwood yoga studios have full change room facilities and showers with all-natural body products.

Try to refrain from eating one to two hours before the class starts.

Wear comfortable clothes.

Please bring a water bottle; we don't sell bottled water but have filtered water on tap.

You'll likely perspire during class, so please BYO towel or hire one from us at reception.

You must check-in with a team member before class for all mat sessions.

Failing to check-in may result in a no-show charge.

Please arrive at least 10 minutes before the class starts. Late admittance may not be possible and will never be granted more than 5 minutes after the class start time for yoga and mat pilates classes. We may allocate your place to another student, even if you have a booking, if you arrive on or after the class start time.

No personal belongings in the yoga and Pilates rooms other than water and a towel.

Strictly no phones are allowed in the yoga rooms. Please place your phone on silent upon entering the studio and store it in the lockers provided.

Please observe silence while in the yoga rooms.

Listen carefully to the teacher's instructions and follow them.

Please commit to staying in the room for the entire class. Take Child's Pose or lie down and chill if you need a break.

Please bring a good vibe!

The studios are climate-controlled environments of 23° degrees. We use hydronic heating in Northcote and, where possible, in Collingwood. Hydronic heating is gentle on your body and the environment. We'll admit the temperate may exceed 23° degrees on a scorching hot Melbourne afternoon. We manage the heat with air conditioning between classes at both studios.

If you have an injury, please get the all-clear from your doctor before attending our classes. Make the teacher aware of all injuries before the class. Listen to what your body is telling you and move accordingly. Please do not practise if you have a cold or flu, as you risk harm to yourself and others around you. Stay home and rest, and remember to cancel any class bookings. We are not able to restore credits or waive late cancel or no show charges for late cancels and no shows due to illness.

Yes! In the Good Vibes app, you’ll find a button that says ‘Refer & Earn’. Share this link with friends, and they will get 1 free class credit when they create an account. Once the student you referred spends $100 at Good Vibes, you as the referrer will receive a free class credit in your account. There is no limit to how many times you can share your link, or free class credits you can receive. Smiles all round!

We offer concession pricing for single mat ($22) classes. Guests must provide proof that they hold one of the following concession cards:

• Centrelink Health Care Card (cards issued in the name of a child are not eligible)

• Centrelink Pensioner Concession Card

• Veterans’ Affairs Pensioner Concession Card

• Veterans’ Affairs Gold Card

Please fill out this form to purchase concession classes.

We offer 25% discount on all class packs to yoga and Pilates teachers, with proof of a current teaching schedule. Please fill out this form to purchase.

Our classes are regulated by the Working with Children (Risk Management and Screening) Act 2000 (the Act). The minimum age required to attend classes is 16 years. Young adults between the ages of 16 - 18 must be accompanied by a parent or guardian.

Absolutely! 'Beginners Flow, ' 'Keep It Mellow,' and 'Yin' classes are great starting points for beginners. Please let the teacher know you are new to yoga and always practise at your own pace.

Two or three classes per week is a great starting point when you're new to yoga. Many people jump right in and enjoy a daily practice. We suggest mixing up the styles, such as 'Vinyasa Flow' one day and 'Keep It Mellow' the next. We also recommend at least one day off from a Vinyasa practice per week so that your body can recuperate. 'Yin' is perfect on your off day.

Congratulations! If you already have a regular yoga practice, you can attend classes with us during this special time. However, we recommend that you check in with your doctor and get the all-clear to practise. Before any class, please let the teacher know how many weeks pregnant you are. They will discuss which poses you should skip and offer alternatives. If you have never practised yoga before, you will benefit more from our specialised prenatal class, which runs Sunday mornings at our Collingwood studio.

Yes! We have both prenatal yoga and prenatal Pilates classes which cater specifically to those expecting. These are safe for all stages of pregnancy and are designed to keep you feeling fit and strong as you progress through your journey.
Prenatal Pilates runs Saturdays at 11am and Prenatal Yoga runs Sundays at 11am in our Collingwood yoga studio.

While it is generally safe to return to exercise 12 weeks postpartum, we recommend checking with your medical professional for abdominal and pelvic floor muscle testing before participating in regular classes again.

Good Vibes Northcote is at 116 High Street, in the heart of the Westgarth shops. The studio is a 5-minute walk from Westgarth Train Station, a 10-minute walk from Merri Train Station, and only a few minutes walk from the Route 86 tram stop. On-street parking is available along High Street and in neighbouring streets.

Good Vibes Collingwood is at 62 Easey St, Collingwood. We're the two-storey white building on the corner of Easey and Wellington Street. The studio is a 5-minute walk from Route 86 tram stop on Smith Street. On-street parking is available in neighbouring streets; please allow extra time to find a park.

We recommend downloading our app; it’s the easiest way to create an account and manage your class bookings. Download for iPhone or Android.

You can also sign up and book classes via a web browser if you prefer by clicking here.

If you'd prefer not to book ahead of time, you can sign up in the studio, but please understand that we cannot guarantee you a place in the class.

On 21 August 2023, we moved to a new booking platform. To get set up, there’s just a couple of steps you need to take.

1. To claim your existing Good Vibes account, follow this link. Enter the same email address you currently use with Good Vibes, and create a new password.

2. Download the new Good Vibes Yoga app for iPhone or Android and login with those details. That’s it! You can view the schedule, book classes and manage your account. Your memberships and class packs have been transferred to the new platform.

Our booking system and cancellation policy is in place to ensure everyone has an equal and fair chance to practise.

If you can no longer attend a class, please consider your fellow Good Vibers and cancel your booking as soon as possible. We understand that things come up, so cancellations made up to 4 hours before the class start time won’t incur a penalty. The class will be automatically added back to your pack (if applicable).

Booking cancellations must be made via our app or website (log in link can be found in the footer). We can’t accept phone, email, or social media cancellations.

Students using an Intro Offer or Class Pack who book a class and cancel less than 4 hours before class start time will forfeit their class. Students using an Intro Offer or Class Pack who book a class and fail to attend will forfeit their class.

Students on unlimited memberships who book a class and cancel less than 4 hours before the class start time will incur a $15 late cancellation charge. However, all members will receive one waived late cancel charge per 30 days - we think that’s a good vibe. Please note we do not waive late cancel charges for events and masterclasses. Students on unlimited memberships who book a class and fail to attend will incur a $20 no-show charge.

Students on unlimited memberships who accrue more than 2 outstanding late cancel or no show charges on their account will have their membership paused until payment has been made.

If a class is full, you can join the online waitlist on a first-come, first-served basis. If a space becomes available up to 5 hours prior to the class, you’ll automatically be added, and we’ll send a text notifying you that you’ve successfully been moved into the class. There’s no need to confirm; we will assume you’re coming. Please note our 4 hour cancellation policy applies, so it’s important to cancel if you can no longer attend and remove yourself from the waitlist to avoid the risk of a penalty.

Within 5 hours of a class start time, our waitlist switches to an even playing field. If a space becomes available, our system will send a text to everyone who still remains on the waitlist. The first person to respond to the SMS claiming the spot will be booked into the class. This space will be held for waitlisted students for 30 minutes before being released to the public if it is not claimed.

You are also welcome to come to the studio to try your luck at getting a last minute spot in person just before class begins. The online waitlist will still apply until the start time of the class, after which any no-show spots can be claimed by those waiting at the studio on a first-come, first-served basis.

All ticket purchases are final and non-refundable. Good Vibes does not offer refunds or credits on events for change of mind, injury, illness, change of address or any other reason. If you do not attend a booked workshop, you will be charged. However, you can transfer your ticket to a friend by contacting us via phone or email with a minimum of 72 hours notice. For members, masterclasses are free; however, the same no-show and cancellation policy as per regular classes applies (masterclasses are excluded from the waived charge per calendar month). Please turn up on time, as late admittance will not be granted.

Yes, memberships and class packs are valid for classes at both our Collingwood and Northcote yoga studios.

Membership cancellations can be made with 72 hours notice before your next billing date here. Please check our terms before submitting your request.

We're super flexible (pun intended). If you're heading to Kakadu, unwell, or have a busy couple of weeks ahead, you're welcome to pause your membership. You can pause your membership at any time for a minimum of 2 weeks and a maximum of 12 weeks. The total maximum time a membership can be paused per calendar year is 12 weeks. Requests to pause memberships can be made here with 72 hours notice.

Unfortunately not, these packs are heavily subsidised and designed to be used within a fixed period; they cannot be paused or extended. Only our memberships can be paused.

As per our T&C's, we don't offer extensions on Intro Offers or Class Packs for change of mind, injury, illness, change of address, or any other reason, including the inability to utilise all classes before pack expiration.

Yes, our 20 Mat Classes pack is able to be shared between two people maximum. Sharing is not available on 10 Mat Classes or any Reformer class packs.
How it works: one person purchases the pack, then nominates via this form who they’d like to share with.  Once the request is actioned by us, the pack will then become visible on both accounts and you can each book into your own classes as you wish! Both people draw from the same pool of 20 classes and split does not need to be equal. Once a person has been nominated to be shared with, this cannot be changed or removed.

Nice idea! We have two options when it comes to gift cards: you can purchase your buddy a monetary gift card for any value (min $35) that can be used for any classes or event, or you can gift one of our class packs or memberships directly. You can find both options down the bottom of our pricing page. For a monetary value gift card, an email will be sent directly to the recipient with a customised message from you and instructions from us on how to redeem their gift (and you can schedule it to be sent whenever you like). For a class pack or membership, this is automatically added to the recipient's account (and if they didn’t already have an account with us, one is automatically created). If you have any questions or need help purchasing, feel free to call or email us, and we can organise one for you!

Easy!

First, if you’ve never practised with us and don’t have an existing account, you will need to sign up for one here first.

To redeem a monetary gift card, sign up for your class/classes using your app or web browser as normal, and at checkout, enter the voucher code that was sent via email in to the ‘promo code’ box. The amount wil be deducted from your gift card. The same code can continue to be used until all of the value is used up. If there is a remaining value to be paid for your class/classes the app will prompt you to pay the remainder via card.

If you were gifted a class or class pack, it will be automatically added to your account. When logged in, it will show up as an option to be selected for payment at the checkout page in your app or browser.

If you’re having an issues redeeming, just send us an email or give us a call.

Gift cards can be redeemed up to three years from date of purchase. By default, gifted class packs or memberships are activated on the date of purchase and have varying expiration periods. If you’re not ready to practise straight away and would prefer to activate your gifted class pack or membership at a later date, this can be arranged by emailing us.

To add or update a card, from the ‘Home’ screen in our app, head to ‘Account’ and select ‘Payment methods’ then ‘Add a new card’.

Alternatively, you can update these details with us in the studio by calling us or by signing in to your account here.

If you have forgotten your password, please select ‘Forgot Password?’ on our app's ‘Log In’ screen. If you still need help, please call the studio or visit one of our team at reception, and we'll send you an email that prompts you to create a new password.

If you encounter a problem with our app, please ensure you have the latest software and the current version updated on your phone. Deleting and reinstalling the app often fixes any issues.